COVID-19 Response

The library will continue to support faculty, staff, and students during this move to online learning.  

General questions

  • Is the library open?
    While our buliding is now closed to campus and the pubilc, we will try to provide as many services as possible. We are providing curbside delivery from 10 am until 2 pm, Monday through Friday. If you need materials from the library,  contact us to arrange a time.
  • Are you open to community patrons?
    We will deliver materials to community patrons outside from 10 am until 2 pm, Monday through Friday. If you need materials from the library,  contact us to arrange a time.

Library resources

  • I don't have a laptop. Do you have one I can checkout?
    Yes. The library and computing services have laptops available to take home. If you need one, contact us so we can arrange pickup.  
  • I am no longer on campus but my books are due. What should I do?
    We will extend due dates until the end of the semester. If you are concerned about getting items back to us,  contact us. We'll work with you to figure it out.  
  • I left campus. Will you mail books to me?
    Maybe. Contact us with what you need, and we will see what we can do. Perhaps we can digitize a chapter or two, mail the book, or order an electronic copy. Our answer will depend on what's available and the expenses involved. You may be responsible for return shipping.
  • Will I continue to receive overdue notices?
    If items are overdue, yes. Please renew them online or contact us. We will waive overdue fines if you are unable to return the item right now.
  • Can I still request items from interlibrary loan?
    Yes, but we are limited on what we can provide.  Articles will be easier for libraries to continue to share. We will not be requesting print books right now. If you need a book or other physical item, contact us to let us know what you need, and we'll respond with available options. 
  • off campus loginWhat resources do I have access to through the library?
    We're set up for online learning.  Our databases are all available off-campus, and we have a large collection of ebooks. You can search our materials as you normally would.  

    When you encounter a login like the one here, simply enter your NWC username and password; that will provide you access to all our online resources.  
  • I see some companies are offering free resources during this time. Are those available to Northwestern students?
    Yes, some vendors are providing resources to help students succeed with online education. We've  created a list of ones we've added that may be useful to the Northwestern community, and we've also added items to our databases list.  

Research help

  • I need help with my research. What should I do?
    Librarians are still available. Contact us, letting us know what you're researching and specifying whether you prefer to work via email, phone, or a video conference session. We can help you develop search strategies, find sources, and cite them.
  • I am still in the area. Can I meet with a librarian?
    No, but we would be happy to discuss your research over the phone or via a video conference. Contact us to set up a time.

For faculty

  • I have my students use print resources in the library. What should I do now?
    Let us know what resources you like students to use, and we'll look into options. We are willing to scan sections or perhaps purchase an e-book version, if available.
  • How do I integrate library resources into Blackboard?
    Off-campus users need to be authenticated, and we use a tool called EZProxy for that. That means we have to change links slightly. This guide will show you how to do it. If you run into issues, just ask us.
  • I often show videos in class. How can I do that now?
    The library has 3 streaming video resources: If you're interested in Kanopy, please contact us for more information.
  • Do you have any equipment that may help me teach online?
    Here's our equipment list. Some items faculty may find particularly helpful are the following:
    • External DVD players
    • iPads for recording
    • Swivls for recording lectures
    • Tripods, including phone mounts
    • Webcams
  • Can I still order materials?
    Yes. You can contact us or fill out the book order form.
  • I see some companies are offering free resources during this time. Are those available to Northwestern students?
    Yes, some vendors are providing resources to help students succeed with online education. We've  created a list of ones we've added that may be useful to the Northwestern community, and we've also added items to our  databases list.  
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